Please welcome William Velasco to the podcast!
William shares his entrepreneurial journey, starting from account management to founding his own tech business, Open Centric.
He highlights the importance of understanding user journeys to create effective digital solutions and improve customer experiences.
Velasco discusses how AI can enhance workflows but still requires human oversight. He also reflects on cultural differences in business, the necessity of continuous learning, and the role of technology as a strategic partner rather than just a tool.
His insights emphasise resilience, adaptability, and the value of relationships in entrepreneurship and digital transformation.
